It’s not only clients: Studying emotion work with clients and co-workers with an event-sampling approach
Sorry, this entry is only available in Deutsch.
Published
Tschan, F., Rochat, S., & Zapf, D. (2005). It's not only clients: Studying emotion work with clients and co-workers with an event-sampling approach. Journal of Occupational and Organizational Psychology, 78 , 195-220.
web.ebscohost.com