Diversity in Organizations
Central trends in society have led to increases in diversity in the working environment. Measures for equalization, the integration of foreign workers and managers and the effects of demographic change lead to an increasing heterogeneity of work groups. This heterogeneity can have advantages, as different perspectives and experiences can result in better solutions for problems. But often diversity also causes problems, as the different views lead to misunderstandings and conflicts. In our research, we were able to show that positive expectations and beliefs are of essential importance to minimize conflicts and realize the potential of diversity.
Central Questions
- How should a team be structured to make use of the advantages of heterogeneous work groups and reduce frictions?
- Which measures lead to a more successful performance of a heterogeneous team?
References:
- Roberge, M.-E., & Van Dick, R., (2010). Recognizing the benefits of diversity: When and how does diversity increase group performance? Human Resource Management Review, 20, 295 – 308.
- Van Dick, R., Van Knippenberg, D., Hägele, S., Guillaume, Y.R.F., & Brodbeck, F. (2008). Group diversity and group identification: The moderating role of diversity beliefs. Human Relations, 61, 1463-1492.
